Your Privacy & Security matter to us.
At AxeTrak, we are committed to protecting your privacy and handling every transaction with the utmost security measures in effect. We use the information you supply to process orders and to provide you with the best possible shopping experience. Please read on for more detail about our privacy/security policies.
How does AxeTrak protect customer information?
When you place orders or access your order information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
Will AxeTrak disclose the information it collects to outside parties?
AxeTrak does not sell, trade or rent your personal information to others. All information gathered from purchases, surveys, newsletter sign ups and other online activities are used by AxeTrak to track sales, maintain customer service and handle marketing related issues.
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, We will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Visitors Under 13 Years of Age
AxeTrak does not knowingly collect personally identifiable information online from a child under 13 since our site is not directed at children.
We Do Not Disclose Your Private Online Communications
We honor the confidentiality of our customers' private e-mail communications with AxeTrak, as well as any profile data you may create.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at AxeTrak possible and to enhance your overall online experience. AxeTrak will never share your information with any outside parties, groups, services, or entities which are not directly involved with the acceptance and processing of your order. Your shipping information including your name and address will be shared with our shipping provider (UPS, United States Post Office, FedEx). Your name and address may also be accessed by employees of AxeTrak to process, edit, or service your order. Your payment information and other sensitive information will never be accessible by employees of AxeTrak or employees of any shipping provider. We pledge to all our customers to work diligently to protect the information gathered and to seek to use the latest web technologies to provide a safe private shopping experience.
Tell Us What You Think
AxeTrak welcomes your questions and comments about privacy.
22365 El Toro Road, # 319
Lake Forest, CA 92630